Privacy Policy
Last updated: September 12, 2026
This Privacy Policy explains how Shhalaj Publishing House ("Shhalaj", "we", "us") collects, uses and protects information when you visit shhalaj.com, use our bookstore at book.shhalaj.com, or otherwise interact with us.
Information We Collect
We collect the following types of information:
- Enquiries: your name, email address and message when you contact us or submit a manuscript for consideration.
- Career applications: your resume/CV, portfolio links and any details you choose to share when applying for a role.
- Account and order information: on book.shhalaj.com, your name, email, phone number, shipping address and order history when you create an account or place an order.
- Payment information: payments are processed directly by our payment partner, Razorpay. We do not receive or store your card, UPI or bank account details.
- Usage data: pages visited, browser and device information, collected through Google Analytics and Microsoft Clarity to help us understand how visitors use our website.
How We Use Your Information
We use the information we collect to respond to enquiries, evaluate manuscript submissions and career applications, process and ship orders, send order and account updates, and improve our website and catalogue.
Cookies & Analytics
We use Google Analytics and Microsoft Clarity to understand how visitors use our website. These services may place cookies or similar technologies in your browser. You can disable cookies at any time through your browser settings.
Sharing Your Information
We share information with trusted service providers only as needed to operate our business:
- Razorpay, to process payments on book.shhalaj.com.
- Shiprocket and our courier partners, to ship orders.
- Our website hosting provider, to operate this site.
We do not sell your personal information to third parties.
Data Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may ask us to access, correct or delete the personal information we hold about you by writing to support@shhalaj.com.
Children's Privacy
While we publish books for children and young readers, our website is intended for use by adults, such as parents, educators, authors and retailers. We do not knowingly collect personal information directly from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.